Quotes
- Entering Quotes
- Changing Quotes
- Creating Quote Revisions
- Quote Emailing and Printing
- Converting Quotes to Orders/Quotes
- Cancelling Quotes
Order Entry
- CSD - Capturing a Customer Signature in Shipping Feedback
- CSD - Capturing a Customer Signature in Order Entry for a On Account Order
- CSD - Capturing a Customer Signature in Order Entry for a Credit Card Order
- Entering Stock Orders
- Adjusting Delivery vs Customer Pickup
- Adjusting Orders for Delivery
Direct Orders
Receive on Account
Credit Card Topics
- Credit Card Being Declined for Dark Period and Showing Requires Supervisor Approval
- Credit Card Charged Under Wrong Customer #
- Addon Entry for Credit Card fee - Greenleaf
- CenPOS & Sxe Credit Card Expiry Date update and Delete
- Adding Credit Files to Customer Sx.e Record
- Updating Credit Card Expiration Date
Credit Card Terminals
Returns
- Warranty Exchange with Different Item
- Warranty Exchange Return
- Warranty Return for Account Credit
- Warranty Return for Credit Card Refund
- Warranty Return for Cash Refund
- Returning Items and Purchasing Other for More Money
Navigation
- Search Result Appearance and Extra Search Filters
- How to close down an open journal
- Operator lookup
- Required Note Automatic Appearance Summary
- Advanced Search Inquiry/Criteria Navigation
- CSD-Logging Out
Document Management
Pricing
Accounts Receivable
- Adding New Customers
- Modifying Existing Customers
- CSD - Adding Customer Contacts
- Viewing Additional Contacts on a Customer Account
- CSD - Viewing Inside Sales Notes on Customers
- CSD - Adding Inside Sales Notes to Customers
Cash Application
- Applying Payments
- Balancing to the Bank Deposit
- Additional Deposit Items
- ARECE Invoice Short Paid Tax WriteOff
- Invoice with Tax Write-off
- Accounts Receivables - Payment Application Methods
Purchasing
- Entering a Purchase Order
- Receiving a Purchase Order
- Scanning Vendor Packing List and RMA Paperwork and Uploading into CSD Document Management
- Adding items to a Purchase Order while receving
- Cancelling Backorders While Receiving Purchase Order
- Cancelling a Purchase Order
Warehouse Transfers
- Entering a Transfer
- Approving Transfers
- Printing Transfers
- Shipping Transfers
- Receiving Transfers
- Transfer Exceptions
General Accounting
- SASTT - Terms Setup
- ICRTT - Inventory Trial Balance Report
- ICRTN - Nonstock Inventory Trial Balance Report
- ICSEG - Product Category Setup
- Change starting Check number for AP Check Run
- Zip Code Setup
Accounts Payable
- Vendor Setup
- Expense Invoice Entry
- CSD - Entering TradeAP Invoices
- CSD - Freight Addon - Vendor Billing Freight
- CSD - Freight Addon - 3rd Party Invoice
- Invoice Reconciliation and Update Report
Inventory
- Setting up New Items
- Setting up New Items in Warehouses
- Copying Items to Other Warehouses
- Editing ICSW (Warehouse) Records
- Product Line Setup - ICSL
- ICSPR - Restricted Item Setup