Resolving Transfer Discrepancies
Warehouse Transfer Exceptions Defined:
When the shipped quantity and received quantity of a Warehouse Transfer in Sx.e do not match, warehouse transfers end up in the Exception stage.
All Exceptions MUST be fixed by the SHIPPING branch. The shipping branch still is the owner of the inventory value on their G/L. The course of action in Sx.e will change the shipping branch's Inventory.
It is advised that communication between the shipping and receiving branch happens when a variance is discovered. The longer it takes to identify the issue, the less likely the memory of the shipment will be clear.
NOTE!! NOTE!!
Courier claims could result if the material was signed for by a 3rd party shipper and not received by the receiving branch.