Removing No Sales Allowed on a Customer's account
This procedure is used when a customer’s account was set to No Sales Allowed status and Central wants to reinstate the account. Typically, this procedure happens when the account pays or comes out of collection and needs their account restored to a COD account.
Address: ARSC
Menu: Customer>Setup>Customer
Bookmark: ARSC – Customer Setup
Enter the customer number or search for the customer number
Click the check box of the record to update.
Click <EDIT>
The General Screen update the following:
Customer Type: Update to the correct customer segment
Group: 4CO – FORMER COLLECTIONS
Terms: CASH – COD (unless otherwise advised by Management)
Price Type: Adjust if the customer’s price level should be adjusted (down, to a higher pricing structure)
Price Level: Adjust accordingly
Service Charge box: Check
Sales Order Status: Yes
Click <SAVE>
General Continued…
Credit Screen maintenance:
Credit Established Date: today’s date, if the credit limit is being changed
Credit Limit: $1
Click <SAVE>
