Receiving Branch Didn’t Receive Enough
(Example: shipped 5, received 0 in system but physically received 5)
Search Bar: WTEE
Menu: Transfer > Entry > Exception Receipt
Bookmark: WTEE –Transfer Exceptions
- Click <Quick Exception>
- Enter the Transfer Number
- Click <Details>
- Click <OK> to open journal box
- Click <Line Items>
- Select the line to fix
- Click <Actions>
- Select <Adjust On Hand>
- Select <Adjust On Hand>
- X out of the exceptions tab window
- Enter a new transfer for the “shortage”
- Shipping branch ships the new transfer (in the system only, not physically)
- Receiving branch receives the new transfer correctly