Once the Return PO is ready, the Return Merchandise PO needs to be received. Return POs are processed the same way as regular PO are received.
Once the RM PO is received, the RMA paperwork from the vendor needs to be scanned in like a packing list.
Search Bar: POEI
Menu: Purchase > Entry > Receipt of Inventory
Bookmark: POEI – PO Receiving
- Click <Quick Receive>
- Enter the PO# and click Detail (this pulls up the line items that are still open on the PO).
- If this is the first PO receiving, an Open Journal box will appear, click <OK>
- Enter the quantity being returned in the Quantity column
- Click <Submit>.
Caution!! Caution!!
Make sure to press <Enter> after the quantity **especially the very last line. This is a very common mistake to not hit enter after the last line and it does not get received and will cause discrepancies. **
Note!! Note!!
If a mistake happened before Final Update, there is a Cancel Receiving Work at the top of the screen to reverse receiving work.
- Quick Receive screen will be on display.
- Enter next PO# if additional PO’s need to be received.
- When finished with all PO’s click <Final Update>.
- Enter your branch’s printer #.
- Click <OK>.
Note!! Note!!
If Receipt entry error is realized after click <Final Update>. Contact the Main Office right away so it can be corrected.