For any payments that are made at the branch, it is the branch’s responsibility to send the remittance information. The Main Office will NOT call to track down remittance information.
All Payments received without remittances will be applied to the OLDEST invoices and/or service charges first.
Credits open on the account at the time of application will also be used to apply to the OLDEST invoices and/or service charges.
If remittances are received, the application WILL follow the remittance advice.
Invoices will NOT be reopened if there is an application error because of failure to provide remittance advice.